Privacy Policy

1. Introduction

sixs6 is Bangladesh's trusted online gaming destination, offering cricket betting, live casino games, slots, and crash games to registered adult players aged 21 and above. We are deeply committed to protecting the privacy and personal data of every user who interacts with our website, mobile platform, or customer support channels.

This Privacy Policy applies to all personal information collected through our website at https://sixs6.vu, our associated applications, and any communication channels operated under the sixs6 brand. It describes the types of information we collect, the purposes for which we use it, how we protect it, and the rights available to you as a user.

2. Information We Collect

When you register, verify your account, make deposits, or use any feature of the sixs6 platform, we may collect the following categories of personal data:

3. How We Use Your Information

sixs6 uses the personal information we collect only for clearly defined, legitimate purposes. We do not engage in any form of undisclosed data processing. The principal uses of your data are as follows:

• To create and manage your player account, including identity verification and KYC procedures required under our platform's responsible gaming framework.
• To process financial transactions, including deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to facilitate timely withdrawals to your preferred payment method.
• To provide personalised game recommendations, relevant promotional offers, and account-specific notifications through email or SMS, based on your gaming activity and preferences.
• To detect, investigate, and prevent fraudulent activity, money laundering, and any other unlawful behaviour that may compromise the integrity of our platform or the safety of our users.
• To comply with any applicable legal, regulatory, or audit obligations, and to respond to lawful requests from competent authorities where required by law.

4. Cookies and Tracking Technologies

sixs6 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session integrity, and gather anonymised analytics about platform usage. Cookies are small text files stored on your device when you visit our website. The types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including login sessions, security tokens, and game state preservation. These cannot be disabled without affecting core functionality.
• Analytics cookies: help us understand how users navigate sixs6, which features are most popular, and where platform improvements are needed. All data collected by analytics cookies is aggregated and anonymised.
• Preference cookies: store your chosen language, currency display settings, and game filter preferences so your selections persist across visits.
• You may manage cookie preferences through your browser settings at any time. Disabling certain cookies may limit some features of the sixs6 platform. Continued use of our site following any cookie notice constitutes acceptance of our cookie practices as described in this policy.

By continuing to use sixs6 after being presented with our cookie information notice, you consent to our use of cookies as described above.

5. Data Sharing and Disclosure

sixs6 does not sell, rent, or otherwise transfer your personal information to unaffiliated third parties for their commercial purposes. However, in order to deliver our services effectively, we may share specific data with trusted service providers and partners who operate under strict confidentiality agreements. These may include payment processing partners (such as bKash, Nagad, and Rocket), identity verification services, fraud prevention providers, IT infrastructure vendors, and analytics platforms.

All third-party data processors engaged by sixs6 are contractually obligated to use your data only for the specified purpose and to maintain standards of data protection no less stringent than those described in this Privacy Policy. We do not permit our data processors to use your information for their own marketing or commercial activities.

6. Data Retention

sixs6 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulatory obligations. Our data retention periods are guided by the following principles:

• Active account data is retained throughout the period your account remains open and active on the platform. Regular review of your account status is conducted to identify dormant accounts.
• Transaction and financial records may be retained for a minimum period required by financial regulations and anti-money laundering obligations applicable to online gaming platforms in the applicable jurisdiction.
• Upon account closure at your request, we will delete or anonymise your personal data within a reasonable timeframe, except where we are required by law to retain specific records.
• Marketing communication preferences and opt-out records are retained indefinitely to ensure we honour your choices and do not re-contact you without renewed consent.

7. Data Security

The security of your personal information is a top priority at sixs6. We implement a combination of technical, organisational, and procedural safeguards to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure password hashing and storage, two-factor authentication support, regular security audits, and strict access controls that limit data access to authorised personnel only.

While we take all reasonable steps to protect your information, no system of transmission over the internet or method of electronic storage is entirely foolproof. In the event of a data breach that is likely to result in high risk to your rights and interests, sixs6 will notify affected users promptly in accordance with our incident response procedures.

8. Your Privacy Rights

As a user of the sixs6 platform, you have several rights with respect to your personal data. We are committed to honouring these rights and making the process of exercising them as straightforward as possible. Your rights include:

• The right of access: you may request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• The right to rectification: if any personal data we hold is inaccurate or incomplete, you may request that we correct or complete it promptly.
• The right to erasure: also known as the right to be forgotten, you may request deletion of your personal data in certain circumstances — for example, if it is no longer necessary for the purpose it was collected.
• The right to restrict processing: in certain circumstances you may ask us to temporarily or permanently stop processing your personal data while a dispute is resolved.
• The right to withdraw consent: where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

9. Children and Minors

sixs6 is strictly an adults-only platform. Our services are intended exclusively for individuals who are aged 21 years or older. We do not knowingly collect, store, or process any personal information relating to persons under the age of 21. If you are a parent or guardian and believe that a minor has registered on our platform or provided us with personal information, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

Any account found to belong to a user under the age of 21 will be closed immediately, all funds will be returned, and all associated data will be deleted from our systems in line with our Responsible Gaming policy and applicable legal requirements.

10. International Data Transfers

sixs6 primarily operates its data processing activities within secure server environments. In certain circumstances, your data may be processed by service providers located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with the standards set out in this Privacy Policy.

We do not transfer personal data to any country or territory that does not provide an adequate level of data protection without first implementing appropriate contractual safeguards. You may request further information about the specific safeguards we apply to international data transfers by contacting our support team.

11. Changes to This Privacy Policy

sixs6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of the sixs6 platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you do not agree with any changes, you should discontinue use of the platform and contact us to close your account.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sixs6 handles your personal data, our dedicated privacy support team is ready to assist you. We aim to respond to all privacy-related enquiries within five business days.

You can reach our privacy team by email at [email protected]. Please include your registered username and a brief description of your query so that we can direct your enquiry to the appropriate team member. For urgent matters relating to account security or suspected data breaches, please mark your email as high priority.